We want you to be completely satisfied with your purchase. If something isn’t quite right, our return process is here to help!
Our 30-Day Return Policy
You have 30 days from the date of receiving your item to request a return. We’re happy to process returns if the item meets the following conditions:
- The item must be in the same condition as when you received it, unused and in its original packaging.
How to Start a Return
To initiate a return, please email us at teamcfd@customfiltersdirect.com. Once your return is approved, we’ll provide you with a return shipping label along with clear instructions on how to package and ship your item. Please note that all returns should be sent to our return address:
939 Main Street, Vandling, PA 18421
Important: Items sent without first contacting us will not be accepted. If you have any questions or need assistance with the return process, don’t hesitate to reach out to us at teamcfd@customfiltersdirect.com — we’re here to help!