We know that sometimes plans change, and you may need to modify your order after placing it. Whether you want to update your shipping address, change a filter size, or adjust the quantity, we’re here to help you navigate the process!
How to Request an Order Modification
If you need to modify your order, please reach out to us as soon as possible. The sooner you contact us, the better chance we have of making your desired changes before the order is processed. Here’s how to get started:
- Contact Us: Send us an email with your order number and the specific changes you’d like to make.
- Provide Details: Clearly specify what needs to be updated, whether it’s the item details, shipping address, or quantities.
What to Expect
Once we receive your request, we’ll review it and do our best to accommodate your changes. We’ll confirm the updates via email, so you’ll always know the status of your order.
Limitations on Modifications
Please keep in mind that we can only modify orders that have not yet been fulfilled or shipped. If your order is already in transit, we may not be able to make changes. In such cases, we recommend reviewing our return policy if necessary.